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#Equifax says it’s overwhelmed. Its #customers say they are getting the runaround.

Many Americans are worried that they might be vulnerable to identity theft after the Equifax breach.

By Michelle Singletary
September 19, 2017

I’m still waiting on Equifax to give me what it promised.

Like millions of others, I was informed by the credit bureau that my personal financial information may have been compromised by the company’s recent epic data breach.

The Equifax debacle posed a quadruple threat, exposing people’s addresses, birth dates, social security and driver’s license numbers. Data for 143 million consumers is now out there, quite probably being used to commit identity theft.

To reassure consumers that it was handling this mess, Equifax set up a dedicated website to answer questions and offer free credit monitoring through TrustedID Premier:

[What did Equifax executives know and when did they know it?]

I went to the site. Here’s what Equifax promises from this premier service:

— A copy of your Equifax credit report.

— Automated alerts of key changes to your account files with Equifax and the other two major bureaus, Experian and TransUnion.

— Ability to lock and unlock your Equifax credit report.

— Scanning of suspicious websites to see if your Social Security number is found.

— $1 million worth of identity theft insurance, which is supposed to help pay for certain out-of-pocket expenses if your identity is ever stolen.

I’ve used credit monitoring in the past, but I did not find it useful, so I’ve been on my own keeping watch over my information. But I figured it couldn’t hurt to get the free protection for a year, right? I mostly just wanted the locking feature.

I was told what to expect: “You will receive an email with a link to finalize your enrollment and activate your product. Please be patient. Due to the high volume of requests, emails may be delayed. If you have not received your email within a few days, please check your spam and junk folders. Thank you again; we appreciate your patience!”

I was told it could take up to 72 hours.

Six days and counting and I’ve still not received a link. I checked and double-checked my spam folder. Nothing.

And I’m not alone.

[After massive Equifax breach, let’s make it free to freeze your credit]

Nikolaos from Virginia, like so many other readers nationwide who reached out to me, also complained of not being able to successfully enroll. He also is frustrated that he hasn’t been able to put a freeze on his Equifax file, which many security experts are advising. A credit freeze will lock out new lenders from seeing your credit report. (Lenders and companies you already have a business relationship with can still see your file.)

“The credit freeze requested me to first enter all my information, only to deny the freeze and requiring me to send that same information via regular mail,” Nikolaos wrote.

Another reader, Lornie, had a similar experience. “I’ve been trying for three days and five times.”

Tim from Massachusetts hasn’t been successful either. He got this message: “To ensure delivery of our emails to your inbox, please add to your address book.”

He did and made some headway. He got a link to complete the enrollment. But when he clicked it, he was asked for a username and password. He hadn’t been prompted to set up either.

He called what is supposed to be the dedicated call center for the breach — 866-447-7559.

“I got a human who told me they were overwhelmed with calls and I should try again in a few days,” he said. “I did so and got the same result. I am really unsure what to do at this point and dread having my identity stolen. In a bit of a panic.”

Equifax keeps apologizing for the delays. At one point the company said it faced difficulties because of Hurricane Irma.

“We are experiencing a high volume of requests for security freezes, and have experienced some technical issues,” a spokesperson emailed me. “We are working diligently to ensure an improved consumer experience.”

I get it. The company is overwhelmed. Still, do better.

It is not too much to demand (because we are way past the polite phase of asking) that the company hire as many people as it needs and/or amp up its online system so that it can handle the volume of requests from folks potentially harmed by the company’s failure to protect their personal information.

Further, given the delays, Equifax needs to extend the arbitrary Nov. 21 cutoff to sign up for the identity theft protection service. Keep enrollment open as long as it takes to sign up people who were harmed.

And perhaps a name change is in order for its TrustedID Premier service. We did trust the company and look where we are.

Ledger Nano X - The secure hardware wallet

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#BoycottAmazon 365 days a year, not just when it’s #Trending.

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#Amazon ‘used neo-Nazi guards to keep #Immigrant #Workforce under #Control’ in Germany – Please #BoycottAmazon

Internet giant investigates abuse claims by foreign workers in its German warehouses

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Examples of boost in #WebTraffic from my #SocialNetworking and #SEO #Marketing #Skills. 🌐📲 #LinkedIN #WordPress #SocialMediaManagement #Content #Twitter #ArtBlog

Happy Client who wished to remain anonymous.

Connect with me on LinkedIn:

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Get to know the coolest #AmericanArtist you will ever meet. 😎 #DANIELBRUMMITT #BreakingTheWeb 🌐📲💎🙌 #loftinterior #interiordesign #interior4you1 #interiordesigners #люблюсвоюработу vk all day ⬅️🌞

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mad cowZa titor doZa #Wallpaper by #DanielBrummitt – #homedecor #interior #affordable #classy #glam And a new day will dawn for those who stand long, And the forests will echo with laughter. If there's a bustle in your hedgerow, don't be alarmed now, It's just a spring clean for the May queen. Yes, there are two paths you can go by, but in the long run There's still time to change the road you're on. – #StarwayToHeaven #sherwinwilliams #paintlife #homeimprovement #residentialpainting #housepainting #interiordesign #commercialpainting #paintersofinstagram #benjaminmoore #interiorpainters #housepainters #contractor #art #behrpaint #housepainter #diy #contractorsofinsta #classic #repaint #homepainting #design @marinella_home – $49.00 Panel size options in feet: 2’ (W) x 4’ (H), 2’ x 8’, 2’ x 10’ Printed on self-adhesive woven polyester fabric panels, easy to stick on and off Repeating patterns on each panel Matte finish and texture Features vibrant, water-based, non-toxic inks

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View this post on Instagram #artofvisuals #conceptualart #artforsale #investment #artmiami #abstract #bitcoininvestment #contemporaryartist #decorators #artadvisory #museum #christies #artoninstagram #originalart #sultandelonfineart #oiloncanvas #artmarket #instaart #artbuyers #contemporaryartgallery #kunst #watercolor #pastel #beauty #picoftheday #saatchiartist #artbasel #painter #artinvestor #investmentbanking Check out the book from @BlurbBooks: : Beautiful Luxury Artwork for your Modern Home or Corporate Office Suite. @fineartamerica @saatchiart @saatchiandsaatchi @saatchi_gallery @artnet @artslant

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Новые обои на подходе!💥 ⠀ Геометрика и растительный принт – самые востребованные обои в 2019 году. И мы подумали: а что если соединить два элемента в одной модели? И, кажется, получилось очень круто! ⠀ А вы как думаете? ⠀ Еще немного, и новая модель будет в продаже🌿 А помимо новых моделей, впереди будут еще и конкурсы 😼 А вы хотите, чтобы мы почаще проводили конкурсы? ⠀ #factura #wallpaper #обои #interior #обоиназаказ #interiordesign #designinterior #дизайнерскиеобои #дизайнинтерьера #фотообои #wallcoverings #декор #декордлядома #ремонт #дизайнпроект

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And a new day will dawn for those who stand long,
And the forests will echo with laughter. – Starway To Heaven

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Don’t listen to what the #Wealthy say, #Watch where they #Invest their #Money. 👁💰💱


With its shiny new $8 billion valuation, Coinbase is now worth more than all but the top three cryptocurrencies that trade on the platform. That’s right, the only cryptocurrency assets that are worth more than the platform that trades them are Bitcoin, Ethereum and Ripple.Coinbase, the leading U.S.-based cryptocurrency exchange, recently raised $300 million at a valuation of $8 billion. Armstrong’s stake in the company is worth a reported $1.3 billion, according to Forbes.


In less than eight months, Zhao grew Binance into the world’s largest cryptocurrency exchange by trading volume, as of April 2018. In February 2018, Forbes Magazine placed him third on their list of “The Richest People In Cryptocurrency”. As of September 2018, his net worth is estimated at $1.4 billion.

That’s just his wealth…


…And if you’re still worried about getting hacked, here:

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Take your bank with you anywhere!

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#Remember when #MTV pushed #Sexual #Promiscuity on my #Generation to #Market #Condoms and #Abusive #Porn to us?

I do. They said God is stupid, just wear a rubber. Fuck monogamy, you’re only a monkey. Then they said ‘go; I send you out to sodomize the planet, otherwise you’re missing out, and you’re weird af’…

Oh, and ‘your dick, and pussies will stop working if you don’t touch yourself constantly.’ – Jane Fonda

The irony is that no one uses condoms anymore… I don’t even know why they sell them? You could give them away for free, and they won’t get used… Bc when you sleep around enough, condoms don’t feel the same anymore. Likewise; it’s hard to be with one person, when you’re used to 3 ways, and the core of climaxing is objectifying the person’s body/ bodies you’re with.

Think the Catholic Church may have had a valid point regarding sex being only for reproduction. *(sarcasm) 😂🤔

Think about it, beauty is only beautiful bc someone else told you to think that way. If we all agreed collectively that pine trees were the new ass, you’d all be dendrophiliacs rn, thinking it’s natural to fuck the rain forest. No one would cut down trees anymore, bc everyone would be in the woods fucking them instead. Certain industries would be affected by this; bc after all, whether it’s the Catholic Church pushing ponzi schemes to not spill the seed, or the Zionist media telling you rape is okay as long as you film it, it’s always about the money; and the control.

The conclusion, is that you should examine why someone is selling you an idea. What are the motives behind why this person/ Organization/ Company/ Government, is so passionate about what they believe should be forced upon your life? – My Art for sale.

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Lol. I can't judge, I'm just as guilty as everybody else.. Just trying to survive emotionally, and make a living as an artist. #socialmediamarketing #marketing #digitalmarketing #socialmedia #business #seo #branding #entrepreneur #contentmarketing #onlinemarketing #marketingdigital #marketingtips #like #smallbusiness #advertising #instagram #marketingstrategy #entrepreneurship #startup #webdesign #design #follow #socialmediatips #success #graphicdesign #brand #smm #love #socialmediamanager @worldiellc @psychvictims I don't talk about my faith much in it's entirety, bc I'm so exposed. Truthfully however, we're all same, some just deny it better, or don't fear getting caught. Since we're all in our underwear rn, if I could give one simple explanation to define a "Christian" living in the digital age, it would be this.. "A person, or group of people who have zero hostility towards the Bible. If this is you, then you're a Christian."

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