According to the EDITOR’S NOTE: This story has been updated, as state officials say an additional 200,000 accounts have been flagged for potential fraud, bringing the total to 540,000.
Unfortunately; the way Michigan’s system is designed, many eligible beneficiaries still can’t access their account, and have no way to schedule by phone or online. They are forced to wait by the phone all day for a State Worker to call at a random time. Michigan behaves this way with most of their programs. I’ve offered to create a more efficient system many times, but they like it this way. They like looking like the asses of the country, celebrating negativity and chaos is the Michigan way.